KAFFEA-X

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Privacy Policy

Last Updated: July 16, 2025

This Privacy Policy discloses the privacy practices for the https://kaffeax.com/ website referred to as the “Site”. This Privacy Policy explains how Kaffea-X, Inc., the provider of the Site (referred to as “us” or “we”), collects, discloses, and otherwise processes personal data when you use the Site, any mobile application (an “App”) that may be made available from time to time, and all related services provided by us through the Site, including those related to use of the Kaffea Platform for any purposes (collectively, the “Service”), and your choices concerning our data practices. “You” or “your”, as used in this Privacy Policy, refers to the individual to whom personal data relates.

You must be at least 18 years old to have our permission to use this Site. Our policy is that we do not knowingly collect, use or disclose Personal data about visitors that are under 18 years of age.

You acknowledge that this Privacy Policy is part of our Terms of Use for the Site and the Service and by accessing or using the Site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use the Site or the Service. We reserve the right to change this Privacy Policy at any time.

1. Types of Information Collected

In order to better provide you with our Service, we collect two types of information about our users: Personal data and Nonpersonal data. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Site.

Nonpersonal data: This refers to information that does not by itself identify a specific individual. When you contact us or interact with our Service, we may collect certain information about you based upon where you visit on our Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.

Personal data. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as signing up for additional information, registering for an account, registering for a subscription, placing an order for a product or service, requesting customer support, filling out a survey, sending us feedback, or applying for a job, we may ask you to provide certain information about yourself, including among other methods by filling out and submitting an online form or using interactive features of the Service. It is completely optional for you to engage in these activities, but if you elect to engage in these activities, however, we will ask that you provide us personal information, such as your first and last name, email address, employer, job title and department, telephone and/or facsimile numbers, and possibly other personal identifying information.

Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Personal Data Collected Automatically. When you access or use the Service, we, our service providers, and our advertising partners, if any, may automatically log and combine information about you, your computer or mobile device, and your interactions over time with the Service, online resources, and our communications, including:

  • Use of the Service. When you visit, use, and interact with the Service, including the Site, App, or the Kaffea Platform we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that use our Service, peak hours of visits, which page(s) are visited on our Site, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern. In particular, the following information is created and automatically logged in our systems:
  • Authentication and Log Data: When you sign in to the Service, we collect and store encrypted Google, Microsoft, or Zoho authentication tokens, as well as information that your browser automatically sends whenever you visit the Site (“Log Data”). Log data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Site), browser type and settings, the date and time of your request, and how you interacted with the Site.
  • Device information: Includes the operating system and browser you are using, collected on an anonymous basis. Information collected may depend on the type of device you use and its settings.
  • Usage information: We collect anonymous information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.
  • Live Chat support and Real-Time Monitoring: We capture IP addresses, geolocation, and time spent on the Site.

Personal Data We Receive from Third Parties and Other Sources. From time to time, we may receive personal data from third parties and other sources, collected via cookies and pixels, including:

  • when you link, connect, or login to our Service with a third-party service (e.g., Google, Microsoft), you direct the third-party service to send us information such as your registration and profile information as controlled by that service or as authorized by you via your privacy settings on that third-party service, and
  • information from social media, or publicly available information, such as publicly available social media information about Service users and third parties and other details that may be aggregated and provided to us by third-party data providers.

Cookies and pixels are small packets of code that collect data on website usage, such as pages visited, time on site, and device type. This helps us to optimize performance and content and to measure the success of certain ad campaigns on social media. Please see the cookie policy below in Section 9 to learn more about how we use cookies on the Site.

2. Information Collection Methods

We do not collect any Personal data about you unless you voluntarily provide it to us. You provide certain Personal data to us when you: (a) register for our services and register your email address with us, (b) sign up for special offers from selected third parties; (c) send email messages, submit forms or transmit other information by telephone or letter; or (d) subscribe and/or purchase products and services in connection with our Service. We may also collect information from you at other points on our Site that state that such information is being collected.

In addition, we may also collect, or our third-party ad partners’ cookies and pixels may collect, certain nonpersonal data, as described below. Our third-party ad servers may provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon through use of our Service.

3. Use of Information

We will primarily use your Personal data to:

  • provide our services to you, as required by our agreements with you,
  • manage our relationship with you,
  • improve, monitor, personalize, and protect our Service for the following legitimate business interests, for instance to: display information about you in the Service (such as emails, contact information, employer, and job titles), analyze how you and others interact with our Service and provide, maintain and improve the content and functionality of the Service and our customer relationships and experiences, develop our business and inform our marketing strategy; analyze the general behavior and characteristics of users of our Service, and/or to conduct research and aggregate personal data,
  • enhance the operation of the Site,
  • improve our marketing and promotional efforts,
  • statistically analyze Site use,
  • improve our product and service offerings,
  • customize our Site’s content, layout, and services,
  • administer and protect our business and the Service, prevent fraud, criminal activity, or misuses of our Service,
  • ensure the security of our IT systems, architecture, and networks (including troubleshooting, testing, system maintenance, support, and hosting of data)
  • comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties, and recover debts due to us, and
  • for marketing and advertising purposes.

We may use Personal data to deliver information to you and to contact you regarding administrative notices. We may also use Personal data to resolve disputes, defend against claims, troubleshoot problems and enforce our agreements with you, including our Site Terms of Use, a User Agreement, and this Privacy Policy.

4. Disclosure and Sharing of Information

Except as described below with respect to marketing and advertisement, we do not sell, trade, or rent your Personal data to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties and share with them without further notice to you, unless required by the law, your Personal data necessary to operate our sites and to deliver their services, as follows:

  • Vendors and Service Providers. To assist us in meeting business operations needs and to perform certain services and functions, we may disclose Personal Data to service providers, including hosting, debugging services, email and productivity services, survey providers, database and sales/customer relationship management services, customer service providers, payment processors, web and app analytics services, and data brokers. We also disclose Personal Data to AI service providers that provide AI-enabled features of the Service. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us.
  • Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of providing the professional services that they render to us.
  • Advertising partners. Third-party advertising companies, including for the interest-based advertising purposes described above.
  • Business transferees. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your information including your Personal Data may be disclosed in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
  • Authorities and others. We may disclose to law enforcement, government authorities and private parties, as we believe to be necessary or appropriate for the compliance and protection purposes described above, including to (i) comply with legal or regulatory obligations, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (v) protect against legal liability.

We leverage third-party AI technology, offered by our service providers, to enable the Site’s live chat features. These features are designed to assist you in communicating through the Services. We allow our AI service providers to use your information for the purpose of providing our Service and we do not allow those providers to train their AI models using your data.

5. Marketing and Advertising; Marketing Opt-Out

With respect to marketing and advertising purposes, we, our service providers, and our third-party advertising partners may collect and use Personal Data for the following marketing and advertising purposes:

  • Direct marketing. We may send you direct marketing communications regarding our products and services or that we believe will be of interest to you, as permitted by law, including by email. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally send you direct mail about products and services that we feel may be of interest to you. Only we (or agents working on our behalf and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. For instance, if you elect to provide your email address, we may use that information to send you promotional information about our products and Service.
  • Interest-based advertising. We may engage third-party advertising companies, such as Google, to display our ads on their online services and around the web. We may also share information about our users with these companies to facilitate advertising for our Service to them or similar users on other online platforms.

We share Personal Data with advertising partners that display targeted advertisements to users around the Web. This may constitute “selling” or “sharing” personal information or “targeted advertising” under applicable laws. You can opt-out of our use or sharing of personal information for these purposes as described below and in our Cookie Policy, by enabling the Global Privacy Control setting within the browser that you use to access our Service. Learn more at the Global Privacy Control website. Please note that your opt out will be specific to the device and browser you use when you opt out. We do not have actual knowledge that we have sold or shared the personal information of children under the age of 16.

Except where consent is required, we undertake such marketing and advertising on the basis of our legitimate business interests. Where we seek your consent, you may withdraw your consent at any time.

Opt-out of marketing communications. If you do not want to receive such mailings, you may opt out of marketing-related emails and other communications by following the opt out or unsubscribe instructions in the communications you receive from us, by completing the opt-out form found in your account profile or by contacting us as provided in the Contact Us section below. You may continue to receive Service-related and other non-marketing emails.

Advertising and Analytics Platform opt-outs. Some of our advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising, including:

You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly in your case.

6. Updating and Correcting Information

We believe you should have the ability to access, correct and request the deletion of the personal data that you have provided to us. You may access and change any of your Personal data in your Account (as defined in the User Agreement) online at any time by linking to your Account in accordance with instructions posted elsewhere on this Site. We encourage you to promptly update your Personal Data if it changes. Please note that to make changes to personal data you will be required to be logged into your Account. Changes to personal information will also need to be made with the payment and settlement service provider referenced in the User Agreement and The Terms of Use and Legal Information.

You may also request the access, correction and/or deletion of your Personal Data and privacy preferences by writing us at:

Kaffea-X, Inc.

Attn: Privacy Compliance, Legal Notices

225 West 34th Street, Floor 9

 New York, NY  10122

Legal_Notices@Kaffeax.com

Please include your name, address, and/or email address when you contact us.

Depending on your jurisdiction, you may be entitled to empower an “authorized agent” to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.

We reserve the right to charge a fee except where the exercise of such rights is protected by applicable data privacy law.

In some instances, your exercise of your rights may be limited (in accordance with applicable law), such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. In addition, it may be impossible to completely delete your information without some residual information because of our periodic system backups. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the Contact Us section below. Depending on where you reside, such as if you reside in the European Economic Area or United Kingdom, you may have the right to complain to a data protection regulator where you live or work, or where you feel a violation has occurred.

7. Cross-Border Data Transfers

You will provide personal data directly to our Site and through use of our Service in the United States. We may also transfer personal data to our partners and service providers in the United States and other jurisdictions. Please note that such jurisdictions may not provide the same protections as the data protection laws in your home country.

8. Security of Information

At our Site you can be assured that your Personal data is secure, consistent with current industry standards. The importance of security for all Personal data associated with our users is of utmost concern to us. Your Personal data is protected in several ways. Access by you to your Personal data is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personal data resides on a secure server that only selected members of our personnel and contractors have access to via password. We encrypt your Personal data and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and transactions made in connection with our Service.

We have implemented safeguards designed to be consistent with industry standards to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via the Service or email. Please keep this in mind when disclosing any personally identifiable data to us via the Web. In addition, we are not responsible for circumvention of any privacy settings or security measures contained as part of the Service or third-party websites.

9. Cookies

A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked. There are various types of web beacons or pixels, including image pixels (which are small graphic images) and JavaScript pixels (which contain JavaScript code). When you access a service that contains a pixel, the pixel may permit us or a separate entity to drop or read cookies on your browser, or collect other information about your visit. This Cookie Policy refers to all these technologies collectively as “cookies.”

We use the following categories of cookies:

  • Essential cookies. These cookies are required to enable basic website functionality. They cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Service may not work.
  • Personalization cookies. These cookies allow us to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
  • Marketing cookies. These cookies are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. We allow our advertising partners to place cookies with our permission. We work with agencies, advertisers, ad networks, and other technology services to place ads about our products and services on other websites and services. For example, we place ads through Google and Facebook that you may view on their platforms as well as on other websites and services.
  • Analytics cookies. We use analytics cookies that allow us to recognize and count the number of visitors and to see how visitors move around while using the Service when they are using it. This helps us to improve the way our Service works, for example by making sure users are finding what they need easily. The collected data provides us only with anonymous traffic statistics (like number of page views, number of visitors, and time spent on each page). Examples of the third-party analytics cookies we use include Google Analytics. For more information on Google Analytics, click here. For more information about Google’s privacy practices, click here. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.

The cookies make your use of the Service easier, make the Service run more smoothly and help us to maintain a secure Service. You are always free to decline our cookies if your browser permits, but some parts of our Service may not work properly in that case.

As part of their use, the cookies listed above and any future cookies we opt to use will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personal data or information about your purchases.

Do Not Track. Some Internet browsers can be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

10. Privacy Policies of Third-Party Sites

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our Service have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.

The Service may contain links to other websites not operated or controlled by us, including documents controlled by third parties and referenced in our Service, and social media services (“Third-Party Sites”). The information that you share with Third-Party Sites will be governed by the specific privacy policies and terms of service of the Third-Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these other sites. Please contact the Third-Party Sites directly for information on their privacy practices and policies.

11. Data Retention

We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, in accordance with our retention policies, applicable laws, and regulatory obligations, or until you withdraw your consent (where applicable).

To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

12. Changes To the Privacy Policy

The Service and our business may change from time to time. As a result, we reserve the right to modify this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting the revised Privacy Policy on this page or issuing an email to the email addresses listed by registered users, or as is required by applicable law. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this Service and this Privacy Policy periodically and to be aware of any modifications. Your continued use of the Service after such Privacy Policy modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, the practices of our Service, or your dealings with our Service, please contact us by sending a letter to:

Kaffea-X, Inc.

Attn: Privacy Compliance, Legal Notices

225 West 34th Street, Floor 9

New York, NY 10122

Legal_Notices@Kaffeax.com